Request Management

Browse the Request Management pages to learn about staff users' Pro Dashboard, request and comment visibility for both staff and resident PublicStuff users, and setting up internal requests, among other topics. View frequently asked Request Management topics to the right and additional topics at the bottom of this page.

Start Here:

• Page:
  What's the difference between Submission, Follower, and Reminder Notifications?
• Page:
  Can residents submit anonymous requests?
• Page:
  Sensitive Requests
• Page:
  Staff submission from the field
• Page:
  Creating requests from traditional request means
• Page:
  Setting up an internal request type
• Page:
  Reassigning a request
• Page:
  Basic Request Management
• Page:
  User's Dashboard
• Page:
  Comment visibility for residents
• Page:
  Automated email notifications across the system
• Page:
  Staff permissions and visibility
• Page:
  Resident visibility matrix