Welcome to the PublicStuff Client Resource Center

Search the Client Resource Center, or Browse Basics and Frequently Asked Questions below

Setting up PublicStuff for the first time? Browse the Basics

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Pothole Request Type Setup
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What's the difference between Submission, Follower, and Reminder Notifications?
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Getting Started with PublicStuff
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Basic Request Type Setup
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Managing Users

Having trouble with something? Browse Frequently Asked Questions

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PublicStuff Pro Staff User Guide
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What browsers does PublicStuff Support?
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I'm not receiving PublicStuff emails
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Password Management/ Log-in Access
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How to submit a service request

Accela Support

Can't find an answer?

If you are a customer in implementation: contact your implementation lead

If you are a live customer: submit a Case through Accela Community or email support@accela.com. Please include a detailed description of your question or concern, any relevant request id(s), platform(s) affected in order to best understand and troubleshoot your concern.

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