Direct Linking the Iframe to a Request Type or Category
There may be times where you'd like to direct a resident to a specific request type, category, or request id, either from a municipality webpage, a press release or social media post, or directly via email.
Link to a Service Request Type:
http://iframe.publicstuff.com/#/?client_id=AAAA&request_type_id=BBBB
Where client_id is available from the municipality's existing iframe link
And request_type_id is found by clicking on a Service Request type in Manage Request Types and taking the ID number from the end.
Example Ask a Question/Send a message from City of Evanston: http://iframe.publicstuff.com/#/?client_id=529&request_type_id=23519
If you cannot access Manage Request Types, please contact your System Administrator for further assistance.
Link to a Category:
http://iframe.publicstuff.com/#/?client_id=AAAA&request_type_category_id=CCCC
Where client_id is available from the City's existing iframe link
And request_type_category_id can be provided by contacting PublicStuff Support
Example from City of Camas: http://iframe.publicstuff.com/#?client_id=1000022&request_type_category_id=1565
Link directly to an individual request
http://iframe.publicstuff.com/#/?client_id=AAAA&request_id=DDDD
Where client_id is available from the City's existing iframe link
And request_id is the reference request id you would like to direct a user to.