PublicStuff Client Resource Center

Welcome to the PublicStuff Client Resource Center

Search the Client Resource Center, or Browse Basics and Frequently Asked Questions below

Setting up PublicStuff for the first time? Browse the Basics

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Pothole Request Type Setup
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What's the difference between Submission, Follower, and Reminder Notifications?
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Getting Started with PublicStuff
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Basic Request Type Setup
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Managing Users

Having trouble with something? Browse Frequently Asked Questions

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PublicStuff Pro Staff User Guide
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What browsers does PublicStuff Support?
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I'm not receiving PublicStuff emails
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Password Management/ Log-in Access
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How to submit a service request

Accela Support

Can't find an answer?

If you are a customer in implementation: contact your implementation lead

If you are a live customer: submit a Case through Accela Community or email support@accela.com. Please include a detailed description of your question or concern, any relevant request id(s), platform(s) affected in order to best understand and troubleshoot your concern.