Request types or individual requests can be marked Sensitive to limit their visibility.
Sensitive Request Visibility
Sensitive requests are visible and editable by the request's current assignee and PublicStuff Pro administrators, as well as the specified departments and users. All other users will no longer be permitted to view/edit this request.
Marking a Request Sensitive
- Making a Request Type Sensitive
Certain request types, such as non-emergency Police department requests, are likely to contain confidential information within the Request Details. Consider marking non-emergency police requests Sensitive as well as any additional request types in which confidential information is relayed in the Request Details or Comments.
2. Marking Individual Requests Sensitive
Mark individual requests Sensitive to limit visibility after request submission. Choose Sensitive from the Options drop down menu within the Request Details page.
