Request types or individual requests can be marked Sensitive to limit their visibility . to specified users within PublicStuff Pro. If you would like to make a request or request type not visible to the public, you will mark it Private.
Sensitive Request Visibility
Sensitive requests are visible and editable by the request's current assignee and PublicStuff Pro administrators, as well as the specified departments and users. All other users will no longer be permitted to view/edit this request.Unlike in previous versions of PublicStuff, PublicStuff Pro managers no longer have default access to Sensitive Requests.
Marking a Request Sensitive
...