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A) Resident Automated Email Notifications 

Resident users Users receive email notifications each time a PublicStuff Pro user updates the status of a service request, and also when a staff user comments on a request a resident has submitted.

Residents Users will also receive email notifications on service requests that they follow, when the status is updated and when staff comment on a service that request the resident follows.

B) Staff Automated Email Notifications 

 Staff automated emails:

    • Staff users receive an automated email notification each time the user is assigned a step within a Workflow. Workflow steps are linear so users will receive an automated announcement once the preceding workflow step is completed.

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