A) Resident Automated Email Notifications
Resident users receive email notifications each time a PublicStuff Pro user updates the status of a service request and when a staff user comments on a request a resident has submitted.
Residents will also receive email notifications when the status is updated and staff comment on a service request the resident follows.
B) Staff Automated Email Notifications
Staff automated emails:
- Staff users receive an automated email notification each time the user is assigned a step within a Workflow. Workflow steps are linear so users will receive an automated announcement once the preceding workflow step is completed.
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