New request tabs make it easier to toggle between submitted, commented, and followed requests and the new combined search and request type list streamlines request submission. Additionally, the header is no longer the municipality's selected color, rather the font is. This eliminates the double header. Customers utilizing the knowledge base will also see articles included in the Iframe. Municipalities will be rolled over to the new Iframe starting March 5, 2015 and will continue to be rolled out during the week of March 9th.
Track Requests Through the New Tabs Feature
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Knowledge Base articles will continue to display within the Iframe for municipalities using this feature.
Timeline
Municipalities already transitioned to the updated version of PublicStuff Pro will be introduced to the updated Iframe starting today, March 5, 2015. Municipalities soon-to-be updated to the new version of PublicStuff Pro will start using the new Iframe during the week of March 9th.